You’ve GOT to be kidding me!
You remember the first infertility clinic that we worked with? The one that had the brilliant business practice of separating their doctors and lab into two separate entities so that clients would have to pay out of pocket for all the procedures? The one that told us we should seek care elsewhere if we didn’t like how they ran their business. The one that caused perhaps the biggest argument in S and mines relationship?
Well they’re back!
They’ve apparently decided that they haven’t tormented us enough and they sent us a bill.
That’s right, they billed our insurance company for our two Dr. visits and my preliminary tests, and since the insurance company only pays a negotiated (with them) rate, they’ve decided to bill us the difference… A FULL YEAR LATER!!! For $349.
I’m pissed! A negotiated rate is negotiated for a reason, not so you can bill your patients what you believe you should be paid. If our insurance company only paid a percentage, and we were liable for the remainder that would be one thing, but this is not.
I refuse to pay it! Moreover I am so mad, I can’t even bring myself up to deal with them. S will be placing that call come Monday. Since their CFO called us to apologize for how we were treated, he’ll be talking directly to her. He’ll also be calling our contact at Aetna.
It’s just ridiculous.
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